Returns & Exchanges
We want you to be fully satisfied with your Pendleton purchase; if you are not, we accept returns of unworn, unwashed, or defective merchandise within 60 days of purchase. Items must be returned in their original packaging with all tags attached to ensure a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print a prepaid UPS return shipping label directly from the portal; a flat fee of $9.95 will be deducted from your total refund.
Pack Your Items
Securely place the merchandise in its original shipping box or a similar sturdy container and include the provided packing slip inside.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number handy to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing